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Vol. 8, No. 20                

6-5-08

 

1 XP SP3 retraction        

2 Fear the Reaper  

3 Fascinating study, Dr. Who Taboo, waste in space

4 Art for children  

5 Cup holder

 

A few weeks ago I tested SP3 on my XP Testbed and, after actually using the final release instead of a release candidate it worked fine.  This was on a fresh load of Windows on which I had installed Open Office, Panda AV 2008, Spybot, Ad-Aware, Adobe Reader etc.  I loaded it from the ISO image burned to a CD rather than through Windows Update and everything went fine.

 

Since then I reported that there were problems with installing through Windows Update on machines with a Windows load from the manufacturer, mostly those from HP, that featured AMD processors as well as some false positives from certain malware scanners like Norton and Spyware Doctor that could cripple a machine.

 

At the time I just gave some cautions but still called the update benign and didn’t suggest blocking.  That has now changed.

 

The report that the ISO load wouldn’t cause problems on a factory load is completely wrong.  I can verify this myself as I’ve done it and immediately encountered the reboot blue screen error.  The opinion that this issue mostly affects HP machines is also wrong, which I can also verify.  I’ve seen the error on at least two other brands and it’s exactly the same as the HP glitch.

 

There have been myriad other problems encountered, including lost connectivity, the inability to boot Windows even in Safe Mode, multiple issues with third party firewalls and malware scanners and more.

 

With all that I must apologize to you and withdraw current support for SP3.  Seems it’s more like SP2 than my initial limited test indicated.

 

If you’ve already gotten this patch and hit the reboot problem I’ve been suggesting Safe Mode and a System Restore to a date prior to the install but, as it turns out, it may be even easier to fix.  You’ll still need to be able to boot into Safe Mode but instead of a full rollback you can do the following:

 

Click Start and Run and in the Command Line box type:

 

sc config intelppm start= disabled

 

Make sure it’s exactly as you see, spacing and all, and click OK.  Reboot and let it go to Normal Mode and you should be back to the Desktop.

 

If you have problems with that or any fix or link we list in the newsletter please email us through the webform at www.thepcgurus.net or drop in the chatroom from the site any evening after 8:00 PM.  There should be someone there but if not just hang out for a few minutes and we’ll be in :)

 

Next week I’ll cover another oddity I’ve noticed with XP lately as well as a tool or two to help tame some of the junk stuck in by default by a fresh Windows load.

 

Until then, goodnight…

 

Kevin Mefford, Editor

pcguru@microdome.net

 

_____________________________________________________________  

 

 

Terry Wise

www.ratland.com

 

 

Tech News of the Week

 

After spending a cubic buttload of the taxpayers' money, researchers

at Northeastern University have determined that (GASP!!!), most people

keep the same travel habits most of the time.  This was determined

with cell phones, by the way; don't think Big Brother isn't paying

attention to that "special" stop you're making after work:

 

http://www.reuters.com/article/technologyNews/idUSN0434343620080604

 

Sci-Fi fans:  Doctor Who is having an affair with his daughter!  Well,

actually, it's the actors who play Dr. Who and his daughter, so

nothing family-oriented is going on.  However, this is supposedly the

fourth hook-up the Who-Man has made on the set since 2005---it's like

a personal nightclub over there:

 

http://www.reuters.com/article/blogBurst/entertainment?type=entertainmentNews&w1=B7ovpm21IaDoL40ZFnNfGe&w2=B98K91vD3DOpBfHFgSYFOC7&src=blogBurst_entertainmentNews&bbPostId=Cz6Tfg5FjYVUBCz4dSK9or49CrBAMnptws2Xc5BANKndGAZ8Sj&bbParentWidgetId=B98K91vD3DOpBfHFgSYFOC7

 

The toilet on the International Space Station has stopped working,

causing the crew to have to utilize plastic bags for...well, you get

the picture.  One thing:  with all the money we have flying up there

in orbit, no one thought that a second bathroom might be a good idea?

 

http://blogs.reuters.com/oddly-enough/2008/06/03/toilets-broken-next-ones-210-miles-south/

 

Copy us on the good stuff,

 

Matthew Dattilo

thepcgurus@gmail.com

www.mattstodayinhistory.com

 

 

Download of the Week

 

If you have children or grandchildren in your life, then you know how much they love to draw and paint--and they love computers. It's safe to bet that they'll love Tux Paint. This little freebie is user-friendly for parents and teachers as well as kids. When you install the program you're treated to a comprehensive how-to, and then asked to configure the program. It can be simplified for use with younger children, made to run in full-screen mode and printing can be disabled (highly recommended). There are lots of features to be explored. Get Tux Paint here:

 

http://www.tuxpaint.org/download/

 

Carlita Lupino

Cards57@gmail.com

 

 

Email Question of the Week

 

Q:  Oh, wise and wonderful gurus!  I've been reading your newsletter for
years and I consider myself very computer literate.  Lately, however,
I've encountered a problem that exceeds my abilities and I'm hoping
one of you can help.  I bought a new Dell PC about six months ago,
replacing a Windows 95 PC that was 10 years old (I know! I know!).  I
placed the tower on the floor next to my desk, which puts the
retractable coffee cup holder at just the right height.  The holder
worked well for about two weeks, and then one morning it broke off and
fell to the floor!  I called Dell support, but the man on the phone
was hard to understand and I couldn't make him comprehend what was
going on with my PC.  I visited my brother's house (he's a true
computer geek) and asked him how to fix the holder so it wouldn't fall
out anymore.  He looked confused until I showed him the holder on his
PC, at which point he just stared at me blankly and started laughing
like a crazy person.  I got mad and left, so needless to say the
coffee holder on my almost-brand-new Dell has never been fixed.  Did I
cross some sort of "geek line" with my brother?  Is there some sort of
inside joke about these coffee holders that only people in the
industry know?  Help!!!

 

A:  Assuming the warranty on your Dell is still valid, you should send it

back at once and demand a refund.  If you still have your Windows 95

machine, I recommend hooking it back up and using it for the time

being.  In PC terms, you really haven't missed much in the past 10

years.  Really.

 

Guru #12

 

 

Contact info and legal stuff

 

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